Returns & Exchanges
At Prev, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn apparel. If your selection isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will process your refund once it reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing